Have an "Exit Plan"

Although this is sort of IT 101, build an idea of what it looks like to shut down an application that you either built or are using as a service.  This should include things like migration of your data, and how you scrub important business data from the vendor's servers.  This article by Paul Venezia of InfoWorld explains the implications of exiting and how one IT group ensures their data has been removed from a providers servers.  I don't think the author goes far enough because there are most likely backups of your data on remote servers and possibly tape.  You should already know what your provider's retention policy is and what form these backups are kept.  If you have stand-by servers in another data center, you may want to perform a wipe on those disks as well before the storage space is released to other customers.  I'll assume that the backups on tape will eventually be destroyed and if you've actually implemented with this provider, that you are OK with their security policies that control access to backup media and their disposal procedures. 

Backup The Cloud

Hopefully you’ve read my article about backing up your workstation to the cloud and using a secondary backup to something like a USB drive, but what about backing up the cloud?  One of the benefits of using cloud computing is that you don’t have to backup, nor do you need purchase and maintain the software, and other components needed to backup.  If you are a little bit scared of say, having a client or co-worker nuke a document in Google Docs, Spanning Backup may be your solution.  It’s a cloud backup service (think of it as insurance) that backs up your cloud documents.  Crazy, I know, but if it’s something you worry about, there’s a cloud solution.  

- Chris Claborne

A Lesson in License Cost Risk In The Cloud

I came across something recently that places a black mark on cloud computing in general.  In January of 2011, MOZY, a network backup provider, significantly changed their pricing.  In fact, it’s so significant (and just a bit strange) that some MOZY customers will see renewed billing that can be double or 10s of times higher than they were paying.  MOZY’s unlimited storage for backup was just $6/month but when MOZY discontinued the unlimited plan and put a 50GB cap on that price plan, users with 100s of gigabytes of backed up data are now looking for a new home (or deciding to pay a lot more).